Insignia Paper Shredder NS PS12CC C User Manual

USER GUIDE  
12-SHEET CROSSCUT  
PAPER SHREDDER  
NS-PS12CC-C  
Before using your new product, please read these instructions to prevent any damage.  
 
12-SHEET CROSSCUT PAPER SHREDDER  
Avoid loose clothing or jewelry touching the document feed  
opening.  
Avoid getting your hair near the document feed opening.  
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RISK OF FIRE. Never use any petroleum based or flammable oils or lubricants in or around  
the machine as some oils can combust causing serious injury.  
NEVER dispose of flammable chemicals or materials that have come into contact with  
flammable chemicals (for example, nail polish, acetone, gasoline) in the shredder basket.  
Never shred plastic (except credit cards and CDs), any hard materials, continuous forms,  
newsprint, or anything with adhesives including labels and envelopes.  
Do not hold a CD/DVD with your finger through the center ring while feeding it into the  
shredder. Serious injury may occur.  
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Do not activate the reverse function while shredding credit cards and CDs.  
Plug the shredder into a nearby, easily accessible power outlet.  
Always turn the shredder off and unplug the power cord from the AC outlet before cleaning  
it, moving it, or emptying the wastebasket.  
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9
Never let the wastebasket become full. This will lead to shredded material being pulled  
back up into the shredder and cause jams.  
Never place the shredder near water or any heat source.  
10 Keep the wastebasket emptied so that the shredder output is not impeded.  
11 Do not use the shredder if the power cord is damaged in any way.  
12 Do not attempt to service this product yourself as doing so may expose you to sharp cutting  
blades and/or electricity and will void the manufacturers warranty.  
13 Never try to clean or clear the shredder blade.  
14 Never shred beyond the specified sheet capacity. May result in extensive damage to the  
machine.  
Features  
ShredSafe™ technology is an added safety feature incorporated in this  
particular model. It is a new technology where the shredder is able to  
detect forced entry and automatically cuts the power off, preventing  
further shredding.  
CD/DVD destroyer  
12-sheet capacity (20-lb paper) (Note: One folded sheet is equivalent to  
two sheets.)  
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12-SHEET CROSSCUT PAPER SHREDDER  
Package contents  
Shredder body  
Wastebasket  
Shredder head  
Casters (4)  
User Guide  
Setting up the shredder  
Warning  
Crosscut shredders have very sharp exposed blades on the  
underside. Use care when mounting the shredder on the  
wastebasket.  
Note  
The following illustrations are for information purposes only.  
Your actual shredder may look somewhat different than the  
shredder shown.  
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Carefully lift and remove the shredder head from the wastebasket.  
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12-SHEET CROSSCUT PAPER SHREDDER  
2
Firmly press all four caster wheels into the bottom of the shredder  
body.  
3
Slide the wastebasket out of the shredder body.  
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12-SHEET CROSSCUT PAPER SHREDDER  
4
Using the handle on the shredder head, lift and gently place the  
shredder head onto the rim of the shredder body. Make certain the  
clips on the edge of the body are lined up with the openings  
underneath the shredder head. The curved flap-like shape located on  
the back of the shredder head should also align and fit properly as  
shown.  
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When aligned, gently push down on the shredder head until it sits  
flush on the shredder body. (There should be no space between the  
shredder head and the shredder body.)  
Push down  
Push down  
Correct fit  
Incorrect fit  
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12-SHEET CROSSCUT PAPER SHREDDER  
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Complete assembly by sliding the wastebasket back in. Plug shredder  
into a nearby socket-outlet and switch the power mode over to “Auto.  
Make sure that the wastebasket is slid fully into the shredder body.  
This shredder features a safety power cutoff and does not operate if  
the wastebasket is removed.  
Using the shredder  
LED status indicators:  
Overheat  
(red light)  
Paper Overload  
(red light)  
Door Open  
(red light)  
Power On  
(green light)  
To use the shredder:  
Cautions  
Do not overfeed the shredder: Shredding beyond the  
specified sheet capacity can result in extensive damage  
to the shredder. Overfeeding will strain the machine and  
quickly wear and break the cutting blades and internal  
components.  
Overheating with extended use: In the event that  
the shredder has shred continuously beyond the  
maximum running time and overheats, the unit will  
automatically shut off. If this happens, switch the  
shredder Off for 30 minutes or longer before resuming  
normal operation.  
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12-SHEET CROSSCUT PAPER SHREDDER  
1
To begin shredding, locate the switch on the shredder (on the top, at  
the right rear corner) and select the “Auto” mode. The Green Power  
LED indicates the shredder is On and ready to use.  
Position Setting Indicates  
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AUTO/ON This setting allows the shredder to be automatically started by inserting paper  
into the shred opening. Always feed the paper in as straight as possible. When  
the paper has passed through, the shredder will automatically stop.  
O
R
OFF  
This setting turns off all features of the shredder. For safety reasons, we  
recommend that you leave the shredder in the "Off" position whenever the  
shredder is unattended or not in use.  
REV  
In the unlikely event of a paper jam, the reverse setting can be used to help  
(Reverse) clear the cutters of paper that has not passed through. Never attempt to clear  
a jam by using the reverse function until you have emptied the wastebasket.  
READY  
The green LED light indicates the shredder is “On” and ready for use.  
2
Press the designated “push open” area on the handle of the cover (on  
top) to tilt open and expose the paper feed slot. The cover will click  
into a preset position for safe shredding.* With the feed slot now open,  
you can shred sheets of paper or one credit card per pass.  
*Be sure not to tilt open the cover completely beyond the preset  
position, otherwise the ShredSafe™ power cut off feature will be  
activated and the shredder will be inoperable.  
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12-SHEET CROSSCUT PAPER SHREDDER  
3
When shredding is completed, you can press the designated “push  
close” area on the cover (on top) to tilt shut the paper feed slot. We  
recommend that you close the paper feed slot when the shredder is  
not in use. This will prevent any objects from getting into the feed slot  
and being accidentally shredded.  
To use the shredder for CDs or credit cards:  
Warning  
Do not hold a CD/DVD with your finger through the center ring  
while feeding it into the shredder. Serious injury may occur.  
Cautions  
• Never feed more than one credit card or CD/DVD at a  
time.  
• Only shred credit cards by feeding them vertically into  
the middle of the entry, releasing when shredding  
begins. Never feed more than one credit card at a time.  
• Do not activate the reverse function while shredding  
credit cards or CDs/DVDs.  
Hold the CD/DVD by the edge and feed one at a time, releasing when  
shredding begins. The shredder will stop when the entire disc has been  
destroyed.  
Cautions  
• Never shred large paper clips, window or insulated  
envelopes, continuous forms, newsprint, transparencies,  
laminated documents, cardboard, any items with  
adhesives, hard materials, or plastic (except Credit Cards  
and CDs/DVDs).  
• This shredder will shred staples and small paperclips. It is  
recommended that you remove paper clips whenever  
possible to extend the lifespan of your shredder.  
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12-SHEET CROSSCUT PAPER SHREDDER  
Maintaining  
Cautions  
Failure to properly maintain your shredder will void the warranty..  
Crosscut shredders require regular oil lubrication for optimal performance  
and extended lifespan. We recommend you oil your shredder once a  
month. To lubricate your shredder, drizzle some basic vegetable or  
cooking oil (nothing flammable or petroleum based) onto a few sheets of  
paper and feed it into the shredder.  
Do not spray or keep any aerosol products in or around shredder.  
DO NOT USE CANNED AIR ON THE SHREDDER.  
Be sure to periodically empty the wastebasket to avoid overloading and  
damaging the cutting mechanism.  
To clean the shredder:  
ALWAYS UNPLUG THE SHREDDER BEFORE CLEANING!  
Only clean the shredder by carefully wiping the unit with a dry soft cloth  
or towel.  
Do not clean or immerse the shredder in water. Having the unit wet may  
result in damage or malfunction to the electrical components. If the  
shredder happens to get wet, be sure to completely dry the unit  
immediately with a cloth or towel.  
Never use anything flammable to clean the shredder. This may result in  
serious injury or damage to the product.  
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12-SHEET CROSSCUT PAPER SHREDDER  
Troubleshooting  
If there is a problem with your shredder, check below for the symptoms  
and steps to resolve. If you continue to have problems, contact customer  
support at our Service Center. DO NOT ATTEMPT TO REPAIR BY OPENING  
THE SHREDDER HEAD. This will completely void the product warranty.  
Sympton  
Possible Solutions  
The shredder does not work  
at all.  
Make sure that the shredder is plugged in and that the outlet it is  
plugged into is in good working order.  
Overheating with extended use: In the event that the shredder has  
shred continuously beyond the maximum running time and has  
overheated, the shredder will automatically shut off. If this  
happens, switch the shredder off for 30 minutes or longer before  
resuming normal operation.  
Be sure not to tilt the cover completely open beyond the preset  
position, otherwise the ShredSafe™ power cut off feature will be  
activated and the shredder will be inoperable.  
Shredders with pull-out wastebaskets feature a safety power cut  
off upon bin removal. The shredder will not function unless the  
pull-out wastebasket is pushed in all the way and properly set back  
into place.  
If using a plastic bag to line the wastebasket, remove it. The bag  
may be the cause of the shredder not operating properly.  
The activation sensor of the shredder is located near the center of  
the feed slot. Be sure to feed directly into the center area to trigger  
the machine (especially applies to smaller pieces of paper or credit  
cards).  
The shredder runs in "Rev"  
mode but not in "Auto"  
mode.  
While in "Auto" mode, the motor will not start running until paper  
is inserted into the feed slot. Set the unit to "Auto" and insert the  
paper to be shredded. It is normal for the motor to run for a  
moment after setting it to "Auto" but it should stop until paper is  
inserted. The sensor that activates the shredder in Auto mode is  
located directly in the center of the slot. If the paper you are  
inserting is narrow, it may not be hitting the switch. It is possible  
that the trigger, which activates the shredder, has become blocked  
with paper. Insert an index card, directly in the center of the feed  
slot, and apply force. This will usually clear any paper blocking the  
switch and force the switch closed.  
There is a paper jam in the  
shredder.  
Switch the shredder over into Reverse (REV) mode. While in  
Reverse, the shredder will back up and loosen the jammed paper. If  
required, you may need to tug and remove several sheets to  
effectively clear the machine. When jammed paper is loosened or  
removed, switch back to the Auto-On mode to continue  
shredding. Repeat steps if needed.  
With stubborn situations where the reverse function does not help,  
you may loosen the jammed paper with shredder oil (cooking oil is  
acceptable, nothing aerosol). Start by drizzling oil into the blades  
where the paper is jammed. Let it soak for about 30 minutes to  
completely saturate. Return the shredder back to Auto-On mode. If  
required, a rigid sheet of cardstock (old greeting card, folded file  
folder, or a sheet torn from a cereal box) can be fed into the  
shredder to help push the jammed paper through.  
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12-SHEET CROSSCUT PAPER SHREDDER  
Specifications  
Sheet capacity  
12 sheets of 20 lb. bond paper (one folded  
sheet of paper equals two sheets of paper.)  
Paper shred size  
7/32 in x 2 5/32 in pieces  
(0.56 cm x 5.5 cm)  
Paper entry width  
8.7 in (22.0 cm)  
Credit card and CD capacity One at a time  
Voltage  
120V~60Hz/3.0 Amp  
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12-SHEET CROSSCUT PAPER SHREDDER  
One-year limited warranty - Insignia  
Definitions:  
The Distributor* of Insignia branded products warrants to you, the original purchaser of this  
new Insignia-branded product (“Product”), that the Product shall be free of defects in the  
original manufacturer of the material or workmanship for a period of one (1) year from the  
date of your purchase of the Product (“Warranty Period”).  
For this warranty to apply, your Product must be purchased in the United States or Canada  
from a Best Buy branded or Future Shop branded retail store or online at www.bestbuy.com,  
www.bestbuy.ca, or www.futureshop.ca and is packaged with this warranty statement.  
How long does the coverage last?  
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.  
Your purchase date is printed on the receipt you received with the Product.  
What does this warranty cover?  
During the Warranty Period, if the original manufacture of the material or workmanship of  
the Product is determined to be defective by an authorized Insignia repair center or store  
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or  
(2) replace the Product at no charge with new or rebuilt comparable products or parts.  
Products and parts replaced under this warranty become the property of Insignia and are  
not returned to you. If service of Products or parts are required after the Warranty Period  
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your  
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or  
otherwise transfer the Product.  
How to obtain warranty service?  
If you purchased the Product at a Best Buy or Future Shop retail store location, please take  
your original receipt and the Product to any Best Buy or Future Shop store. Make sure that  
you place the Product in its original packaging or packaging that provides the same amount  
of protection as the original packaging. If you purchased the Product from a Best Buy or  
mail your original receipt and the Product to the address listed on the web site. Make sure  
that you put the Product in its original packaging or packaging that provides the same  
amount of protection as the original packaging.  
To obtain warranty service, in the United States call 1-888-BESTBUY, Canada call  
1-866-BESTBUY for Future Shop call 1-800-663-2275. Call agents may diagnose and correct  
the issue over the phone.  
Where is the warranty valid?  
This warranty is valid only in the United States and Canada at Best Buy or Future Shop  
branded retail stores or websites to the original purchaser of the product in the county  
where the original purchase was made.  
What does the warranty not cover?  
This warranty does not cover:  
Customer instruction/education  
Installation  
Set up adjustments  
Cosmetic damage  
Damage due to weather, lightning and other acts of God, such as power surges  
Accidental damage  
Misuse  
Abuse  
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12-SHEET CROSSCUT PAPER SHREDDER  
Negligence  
Commercial purposes/use, including but not limited to use in a place of business or in  
communal areas of a multiple dwelling condominium or apartment complex, or  
otherwise used in a place of other than a private home.  
Modification of any part of the Product, including the antenna  
Display panel damaged by static (non-moving) images applied for lengthy periods  
(burn-in).  
Damage due to incorrect operation or maintenance  
Connection to an incorrect voltage or power supply  
Attempted repair by any person not authorized by Insignia to service the Product  
Products sold “as is” or “with all faults”  
Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)  
Products where the factory applied serial number has been altered or removed  
Loss or Theft of this product or any part of the product  
Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly  
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up  
to five (5) pixel failures throughout the display. (Pixel based displays may contain a  
limited number of pixels that may not function normally.)  
Failures or Damage caused by any contact including but not limited to liquids, gels or  
pastes.  
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE  
REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL  
OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY  
ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR  
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER  
EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED  
WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED  
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND  
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY  
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON  
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO  
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER  
RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.  
Contact Insignia:  
For customer service please call 1-877-467-4289  
*Distributed by Best Buy Purchasing, LLC  
7601 Penn Avenue South, Richfield, Minnesota, U.S.A. 55423-3645  
© 2014 BBY Solutions, Inc.  
All rights reserved. INSIGNIA is a trademark of BBY Solutions, Inc. Registered in some  
countries. All other products and brand names are trademarks of their respective owners.  
Made in China  
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www.insigniaproducts.com 1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)  
INSIGNIA is a trademark of Best Buy and its affiliated companies.  
Registered in some countries.  
Distributed by Best Buy Purchasing, LLC  
7601 Penn Ave South, Richfield, MN 55423 U.S.A.  
©2014 Best Buy. All rights reserved.  
Made in China.  
V1 ENGLISH  
14-0409  
 

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